Our foremost and primary commitment is to preserve and maintain the privacy, sanctity, and quality of the information for each individual whom we serve. From this point we earn their trust and maintain their confidence that we will always have their best interests in mind.
Our second primary commitment is to maintain the security and integrity of LACES and CommunityPro Suite to protect the data supplied by and maintained for the participating agencies. From this point we earn the agency’s trust that the information they share will be handled and maintained according to the most stringent privacy standards and the industry’s best practices.
Individuals served by CommunityPro Suite must explicitly “opt-in” to allow their personal information to be shared. The individual may “opt-out” at any time. Their permission is automatically reset to be renewed on a configurable schedule, typically after three years.
These are services sponsored by the participating agencies. They are NOT marketing databases. An individual’s private data will never be sold, rented, or given to any third parties with the intent of marketing commercial goods or services. Aggregate, non-personally-identifiable summations may be used for research, but not distributed if the individual or their family could be imputed, in accordance with the national privacy standards.
LACES and CommunityPro Suite are designed to be compliant with all the major national privacy acts governing the agencies they serve, such as the Family Educational Rights and Privacy Act (FERPA). Our hosting services are certified to be compliant with over 26 US and international privacy and security standards.