“To be a powerful force of good in the world by creating revolutionary tools for those serving humanity.”
The very core of LiteracyPro Systems is our belief in, and adherence to, the company’s six core values:
Honesty and ethical behavior above all else
Teamwork—we sink or swim together
Work hard, have fun
Passion for excellence—second best will never suffice
We follow through on our commitments—we mean what we say and we say what we mean
Service to our community
These six core values guide us in everything we do—from the commitments we make and the execution of our business plan, to the way we treat each other on a daily basis. Our values foster a deep sense of responsibility to our customers, vendors, and investors as well as to fellow team members. We are driven by the satisfaction of excellence.
Our roots can be traced to the adult education and family literacy community, and its founding by a former literacy program director. Prior to its commercial release in 1995, and during every update and new release ever since, LiteracyPro has been field-tested by many agencies in several states, in conjunction with our cadre of world-class developers. We constantly work directly with our clients, ensuring that our software is intuitive and effective in tracking and monitoring unlimited amounts of program data. With over 2.2 million clients being tracked, and with more than 900 agencies in 40 states nationwide, we serve both individual community-based agencies and state departments of Education, Workforce Development, and Corrections. We’ve learned important lessons from local, state, and national experience about developing, deploying, and supporting best practices in government and private, non-government organizations, and their sub-grantees.
In 2013 we recognized the groundswell of the community collaborative impact movement was missing a crucial element: inter-agency communications support. We set out to design a solution that would serve the needs of those on the front lines – job counselors, case workers, educators, and the administrators in local agencies – to help serve their clients/job seekers/customers/students in the most efficient ways possible. We then turned to the hottest and most advanced sector in the IT industry – Business Intelligence (BI) – to bring in Big Data tools to support the needs of regional, state, and federal program directors for oversight, analysis, and reporting. Committed to the highest levels of ethics, we keep the main thing the main thing – the sanctity of the client’s highly personal data, employing the best standards and technologies for privacy and security.
The District of Columbia has been a major partner in developing CommunityPro Suite, providing the lens of real-life agency requirements. They have been using the system since February 2015, and plan to expand usage from the 23 current agencies to almost all relevant District agencies in the coming months. The dedication, patience, and vision of the District leadership has been instrumental in the development, for which we will always be grateful. CommunityPro Suite’s ability to serve so many different agencies is a testament to its design as a platform, able to adapt to how your agencies do business in your city, county, and/or state, while maintaining the fidelity of the highest quality personal information protected like a Swiss bank vault. The system will grow as your needs grow, collectively adding to the public-private libraries – benefiting everyone as more functionality is added. When one agency wins – all agencies win!
Our team is comprised of professionals from a variety of backgrounds, including public policy, engineering, computer science, cognitive psychology, and education. Their collective knowledge, focused on end-user requirements, is one of the many reasons LiteracyPro Systems is the country’s leading developer of data management applications for the public and non-profit sector.